Live Status\Incident History

April 29, 2024

Abnormal CPU load causing call connectivity issues

Degraded Performance

Opened: Apr 29, 2024, 2:22 AM UTC

Duration: 1h 9m 12s

Affected services:Voice Network - Sydney


  • Investigating
    Apr 29, 2024, 2:22 AM UTC

    We're investigating a heightened CPU load on one of our core voice servers. This may impact inbound/outbound call connectivity.

  • Monitoring
    Apr 29, 2024, 2:36 AM UTC

    The problematic server has been removed and calls seem to be behaving normally.

  • Resolved
    Apr 29, 2024, 3:31 AM UTC

    All systems seem to be behaving as expected.

April 22, 2024

Core database upgrades

Maintenance

Posted: Apr 22, 2024, 6:00 PM UTC

Affected services:Voice Network - MelbourneVoice Network - Sydney


  • Monitoring
    Apr 22, 2024, 6:00 PM UTC

    We will be undertaking core database upgrades to improved reliability and platform performance. Please advise us of any issues after 7am AEST on 2024-04-23

  • Resolved
    Apr 22, 2024, 8:30 PM UTC

    All upgrades complete and systems operational.

August 7, 2023

Registration Servers - Maintenance

Maintenance

Posted: Aug 7, 2023, 7:15 PM UTC

Affected services:Voice Network - Sydney


  • Opened
    Aug 7, 2023, 7:15 PM UTC

    Some servers will be rotated out of availability pool while upgrades are undertaken.

  • Resolved
    Aug 7, 2023, 7:45 PM UTC

    Maintenance has been completed successfully